1 – Is there coverage at your address?
When you start to choose the internet providers available in the market, the first filter to be done is to know which ones serve the address of your home or business.
Some companies have a tab on the website so you can make this query by entering your address or zip code. You can also contact the company for this information.
2 – How is the support and service?
Speaking of contacting the company, we need to talk about support and service, which is particularly important when it comes to internet providers.
Support refers to the contact you will have with the company's technicians when you have a problem that needs to be resolved, whereas service refers to all forms of contact in general.
Prefer companies that have a good service history: review the reviews on the internet, such as on the Complain Here website, talk to friends and family who have already had contact with the company and put it all in the balance before making the final choice.
3 – What packages are offered?
Companies usually offer a varied catalog of package options to be hired, but it is important that, if you are interested in one of them, you check if it is available for your address. Pay some attention to this.
And even if it is available, see if your address will support the data plan proposed in the package. After all, it's no use hiring a 100 Mbps package if your address only gets 50 Mbps.
4 – Are there additional hidden fees?
These are not pleasant surprises. You buy the package that fits in your pocket and, without waiting, installation costs, purchase of necessary equipment and technical visit fees arise, for example.
There are some companies that also charge a fee for joining and canceling the contracted plan. There are also fines for breach of contract. All these costs together can represent an extremely high value.
So, before signing the contract, be sure to ask the internet provider if there are any other fees that will be added to the final amount.
5 – Is the internet fiber optic?
When it comes to internet connection, fiber optic technology is the most modern and fastest option that currently exists. Through this cable system, it is possible to get internet up to 100 times faster than traditional broadband options.
Therefore, the best internet provider is the one that can deliver solutions for the customer to browse at ease and without complications. In other words, it is a company that manages to combine modern technologies with an excellent service and support.